FAQ & Site Info

Terms of Service

Payment Policy

For Safety Purpose, we only accept Paypal and Stripe Payments, you don t need an account and you will be able to pay with your credit card through Paypal. With Paypal Secured Payment (with or without Paypal account) the delivery is guaranteed or you are refund.
For customs purpose, we asked our suppliers to join lower price invoice to your package than the one indicated in our shop, it can avoid some taxes. You can always ask us real price invoice if this one has not already been electronically sent.

Shipping Policies

We are just using 1 Free shipping to guarantee great selling price. We will not refund any order if you are not agree with these policies or just because you did not read them and thought that shipping is too slow.

- Free Shipping : 8 to 30 business days with tracking number. It s the only way to propose such low price, so please, ANTICIPATE your order when it s due to a special occasion such as Halloween, Xmas or birthday...

These deadlines are provided by carriers for information only, it can be extended because of the bad weather, CUSTOMS PURPOSE, time of celebration like Christmas, Halloween, etc ... These extensions are beyond our control and we can therefore not be held responsible. You will be entitled to a full refund if:More than 75 days since the purchase date have passed and the product has not been delivered.

Please, note that these delays are not including dispatching of the product which is clearly indicated on the product sheet page.

Warranty & Return

Warranty is valid for 90 days after purchase  - 

We’ll refund your money if your item isn’t delivered within 75 days  -

We’ll refund your money if received item doesn’t match the description  - 

If there is a cancellation, funds will be returned to your account within 14 days .

You will be entitled to a full refund if:More than 75 days since the purchase date have passed and the product has not been delivered. This period may be temporarily extended in specific cases. You will be notified about any such extension before your order is accepted.Product quality is significantly worse than that in the relevant product description (the item is defective, damaged (if such circumstances are not specifically noted in the description) or the information provided in its description turns out to be substantially incorrect) on the Website or in the App and there is no way you can enjoy the product properly.AS WE ARE JUST AGENT, YOU SHOULD RETURN THE PRODUCT DIRECTLY TO THE MERCHANT. Don’t forget to contact our customer support team to clarify the return address before you return the product ([email protected]), otherwise WorldixountBigdeal reserves the right to reject your refund request. Only after the support team has received a proof of the return shipment can a refund be considered. We aim to respond to all requests within 48 hours upon receiving.The following products cannot be returned the unless received defective:Products which are not suitable for return due to health protection or hygienic reasons if unsealed by you after delivery, or which are, after delivery, inseparably mixed with other items;Sealed audio or video recordings or of sealed software (incl. video games) if unsealed by you after delivery;Goods made to your specifications or clearly personalized, especially personalized and handmade items;Goods which may deteriorate or expire rapidly;A service, if the supplier has fully performed it and you accepted when you placed your order that the supplier could start to deliver it, and that you could not cancel it once delivery had started;Digital content (including apps, digital software, e-books, MP3, etc.) which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that the supplier could start to deliver it, and that you could not cancel it once delivery had started.Goods damaged by abuse or negligence (exposure to chemicals, caustic substances, open flame, high heat, sharp object, etc.) and/or by misuse or activities other than the intended purpose are also not returnable.

WorldixountBigdeal does not cover the shipment costs of returns.

You may be entitled to a partial refund if:Product quality is slightly different than that in the relevant product description and you are still able to enjoy the purchase.

With Paypal and Stripe Secured Payment (with or without Paypal or Stripe account) the delivery is guaranteed or you are refund.